Orchards Ace Hardware

We went there to buy a car fob battery, and of course bought a few other over priced items. I had not even gotten in the car when an employee comes out holding a receipt, and says accusingly, "Did you pay for that battery?". I replied "yes.". He said "I have your receipt and it's not on it.". I told him i placed it on the cashier's table so it should be on there. He asked if we had a copy of our receipt. My wife said yes and said the battery was indeed on the receipt, He found it on his. I asked him to apologize for accusing me of stealing, he said He was just making sure, I told him he should have seen me pay since he followed me. I deserved an apology, he said he had nothing to Apologize for, I said for accusing me of stealing (they followed no one else), he abruptly said sorry, and left. I went in and spoke to Craig the manager, and he gave me a generic "i will talk to him".... Don't shop there, they may chase you down and accuse you

I brought in a new wooden coat tree that I thought was missing screws. The associate (wish I would have gotten his name) spent a long time trying to find just the right parts and then figured out that I had the right screws all along, they just went into to tree in an odd way. Thank you so much for all your help! I ended up buying 2 candles anyway. They have a lot of useful and cool things in this store and the staff are very friendly anf helpful.

I shop here often, but had not ordered online for delivery before today. I found the item I needed, completed my order easily, and was happily surprised when Ace called to see if they could deliver it right away. So they were extra-fast! And the wonderful person who delivered my heavy items offered to place them where I needed them inside my garage. I'm so grateful! Orchards Ace Hardware is excellent!

Caleb and Sal went above and beyond to assist me with reattaching my lawn mower blade after having it sharpened when i was struggling to do so. It definitely was not their job to do so but they willingly assisted me, even searching videos to ensure it was done right. Thank you for embodying a true spirit of being "helpful hardware men"! You made a customer for life!

The staff at this Ace Hardware is the best. Bill in the paint department is so helpful and nice. While Bill was mixing up my paint an elderly man came in and needed help, the lady at the front got him a chair while he waited for someone to come talk to him and then they carried what he bought out to his car for him. You'll never receive this kind of customer care and kindness at a big box hardware store.

I LOVE ACE! I’m like a kid in a candy shop! They will have what you are looking for! Trust me! I have a blast coming here looking at all the gadgets. We came here for a better quality snow shovel and we found one! They have free popcorn in the back to enjoy while you are shopping. They also have a nice gun store attached to it. My husband has been treated very well there and respected. He has bought two guns from them before and they had excellent customer service!